Council services over Christmas

A guide on SODC’s services over the festive period when offices are closed to the public:

Abbey House – reception at Abbey House will close from 4pm (phone lines at 4.30pm) on Friday 23 December and will reopen on Tuesday 3 January.

Waste collections – for all you need to know about waste collections over the Christmas and New Year period – including the changes to the collection dates and what to do if collections are disrupted – please see here.

Housing – if you know anyone who is at immediate risk of being made homeless while offices are closed, please contact the out-of-hours service, which is available 24 hours a day, 7 days a week – 01235 422410.

If you see someone sleeping rough and in an emergency situation, you can call Streetlink on 0300 500 0914.

Planning – any planning applications or post submitted after we close for Christmas, including electronic submissions, will be treated as having been received on the next working day, Tuesday 3 January 2023.

Council tax and benefits services – if anyone needs urgent help during the holidays the council tax or benefits phone lines will be open as usual between 28 and 30 December – call 0345 302 2313.

Emergency Situations – for details of what to do and who to contact during an emergency, visit here.